Volunteer Services Coordinator

Responsibilities

• Assist with volunteer management including orientations, maintenance of database, volunteer tracking and follow up for opportunities in construction, office, ReStore, deconstruction, family services and special events with other needs.
• Work with construction and repair staff to fulfill daily tasks needed to ensure successful volunteer build day – signing volunteers in, providing orientation and safety briefing, helping put away tools with volunteers at the end of the day, and ordering necessary volunteer supplies.
• Develop written volunteer position or assignment descriptions, as needed.
• Develop and implement effective recruitment messaging.
• Visit sites to observe and gain an understanding of tasks in which volunteers are asked to participate, occasionally building alongside volunteers.
• Schedule and communicate affiliate need with all assigned individual volunteers and volunteer groups.
• Schedule, plan, and participate in campus chapter meetings twice per year; follow up with campus chapter requests for meeting attendance; support campus chapter special events, including supporting the facilitation of fundraising event logistics.
• Assist in coordination of campus chapter groups and non-construction youth group projects.
• Improve volunteer resource database through updated contact information for volunteers who can assist with specific needs.
• Maintain communication with volunteers through a monthly e-newsletter, blog articles, and by updating volunteer-related areas of the affiliate website.
• Plan, prepare, and participate in weekly volunteer meetings with site supervisors and Family Services.
• Work with Volunteer Manager on developing new, and revising old, volunteer recognition tools.
• Work with Volunteer Manager on revising and implementing volunteer experience survey, analyzing the results that follow.
• Work with Volunteer Manager on developing new, and maintaining existing, partnerships with community businesses and organizations to provide in-kind donations for collegiate challenge, volunteer picnic, and other volunteer services.* The goal for the member is 3-4 new partnerships during the term.
• Attend community outreach programs to promote volunteer opportunities, including events targeted at the military, veteran and senior communities. Secure and manage affiliate presence at volunteer fairs.
• Develop 2-3 new partnerships with veteran organizations, utilizing the skills and talents of returned soldiers and engaging them in Habitat for Humanity volunteer opportunities in the Philadelphia community.

Activities involving the ReStore and fundraising are limited to no more than 10 percent of a member’s total time. Please consult with your partner engagement specialist if you have questions about allowable activities.

Required meetings, trainings and events

Minimum expectations are outlined below with the understanding that further trainings may be required, as determined by the host site, Habitat for Humanity International or the Corporation for National and Community Service.

• Onsite orientation to local host.
• First Aid/CPR.
• Habitat Learns – “Foundation of Habitat” online series.
• Lockton safety online courses.
• Annual sponsored blitz build – Habitat AmeriCorps Build-a-Thon.
• National days of service:
  • Martin Luther King, Jr. Day (required).
  • September 11^th National Day of Service and Remembrance and AmeriCorps Week (encouraged).
• Host site monitoring reviews and periodic check-in calls.
• Monthly meeting with host site manager.
• Bi-weekly meeting with direct supervisor.
• Life After AmeriCorps training.
• Staff and board meetings and home dedications, as appropriate.
• Annual staff or AmeriCorps team build day.
• Individual and/or group professional development trainings may be made available based on budget, member interest and recommendation of the host site manager or direct supervisor.
• Host site events as appropriate, including but not limited to Building Hope Luncheon (May), Ride for Homes (June), Young Professionals’ Habi-Hour (November), Next Gen Builds (October), and Builder’s Challenge (July/August). Participation in these events will be in line with AmeriCorps program regulations.

Experience, knowledge and skills

Required

• Experience with Microsoft Office Suite, especially Word, Excel, and PowerPoint.

Preferred

• Experience with Salesforce.
• Previous volunteer experience.
• Knowledge of, and willingness to promote, the mission and activities of Habitat for Humanity International and AmeriCorps.
• Valid driver’s license and ability to meet host site insurance requirements (must be at least 21 years of age with no serious driving-related convictions or at-fault accidents).
• High school diploma, GED, or technical school degree.
• Ability to work with a diverse group of people.
• Strong written and verbal communication skills.
• Strong research skills.
• Detail oriented and highly organized.
• Experience working with volunteers, teaching or group facilitation.
• Experience working as a member of a larger team.
• A second language is highly desirable, with preferred language being Spanish.
• Public speaking experience.
• Knowledge of community development practices.
• Project management experience.

Physical requirements

• Ability to sit at a desk and computer for extended periods of time.
• About 20% percent of this position requires outreach in the community, including visiting buildings and homes that may have stairs, as well as occasionally serving on project sites that may have uneven terrain.
• Ability to maneuver on a construction site (over dirt, rocks, piles of materials, etc) in order to sign in and greet volunteers
• Ability to work in varying weather conditions – sites are often not heated during winter and not air-conditioned during summer. While the position is primarily in the office, member will be on site regularly to greet volunteers.
• Ability to speak to a crowd of 30 or more without a microphone.

Service site environment

Member will primarily serve in an open-space office and will share space with other staff and/or AmeriCorps members. Each member will have a desk, computer (with email and internet access), and a phone for service-related tasks. Shared resources include a printer, copy machine, fax machine as well as office supplies. On volunteer days, member will be on the active construction site to greet and sign in volunteers. Tools, safety gear, and an iPad will be provided.

Will a personal vehicle be required? ☐ Yes  ☒ No

Some travel to various sites and homes is required. If member possesses a valid driver’s license and meets insurance requirements (must be at least 21 years of age and have no serious at-fault accidents or driving-related convictions), he or she will be able to use affiliate vehicles to travel between the Habitat Philadelphia offices and construction sites. Members will be able to easily travel to and between Habitat projects via public transportation. If a member uses a personal vehicle to travel between service sites, he or she will be reimbursed for service-related travel expenses. Public transportation utilized for service-related travel is also reimbursed per the affiliate’s reimbursement policy.

Habitat for Humanity Philadelphia is located in the heart of where our country was founded. The region is rich in cultural and ethnic diversity. Philadelphia is an ideal location to take advantage of all the area has to offer, including both urban activities and natural retreats. Visit the Liberty Bell and countless historical sites, stroll around the vibrant and varied neighborhoods, take a day-trip to the beach, enjoy lively restaurants and cafes, bike through Fairmount Park—the possibilities are limitless. Philadelphia has something to offer for everybody.

As Philadelphia rapidly grows and develops, Habitat for Humanity Philadelphia’s work to preserve the rich fabric of our neighborhoods becomes increasingly important. We work to maintain homeownership opportunities and improve the quality of life for individuals and families through new home construction, home rehabilitations, home repairs, and various community projects. This is an exciting opportunity to be a part of Habitat for Humanity Philadelphia’s continuing growth as we strive to meet the need for affordable homeownership and repair opportunities in Philadelphia.

AmeriCorps members contribute a year of service, and in return receive a modest living stipend, a basic health insurance plan, an education award, job training, and personal and professional growth opportunities. You will leave your year of service not only with new transferable skills, but also with a sense of community that comes with no other employment opportunity.